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a la mode satisfaction survey, May 2006

WinTOTAL Aurora (version 5) Users
 


Instructions: This survey will help us better understand exactly what is important to you and how best to provide it. It’s anonymous and will only take a few moments to complete.

  1.
Select the characteristics which best describe your company overall:

Urban/Suburban

Rural

Single appraiser

Multiple appraisers

Mostly commercial

Mostly residential

Technically adept

Non-technical overall

Use Pocket/Tablet PCs in the field

Traditional paper in the field

Secretarial and admin staff

No dedicated staff

Work from home

Work from traditional office

  2.

How many reports do you personally do on average per day?
 

1

2

3

4

5+

  3. How would you rate your overall satisfaction with WinTOTAL, on a scale of 0 to 100, with 0 being the worst and 100 being best?

 

Today

N/A

 

Beginning of 2006

N/A

 

Beginning of 2005

N/A
  4.

How would you rate your overall satisfaction with technical support, on a scale of 0 to 100, with 0 being the worst and 100 being best?

 

Today

N/A

 

Beginning of 2006

N/A

 

Beginning of 2005

N/A
  5.  How would you rate your overall satisfaction with our pricing, on a scale of 0 to 100, with 0 being the worst and 100 being best?

 

Today

N/A

 

Beginning of 2006

N/A

 

Beginning of 2005

N/A
  6, How would you rate your overall satisfaction with a la mode as a company, on a scale of 0 to 100, with 0 being the worst and 100 being best?

 

Today

N/A

 

Beginning of 2006

N/A

 

Beginning of 2005

N/A
  7. Please tell us your current satisfaction level regarding various aspects of WinTOTAL, on a scale of 0 to 100, with 0 being worst and 100 being best:

 

Overall stability

Files PowerView report management

 

Ease of use

Billing and Tracking

 

Speed of operation

Maps

 

Speed of report preparation

net.X Internet data

 

Report delivery options

Photos

 

Navigating through reports

Digital Workfile

 

Forms

Contacts

 

Comps database

Order PowerView starting reports

 

Comps side by side

XSite integration

 

MLS import wizard

Comps auto adjuster

 

Other

Score for other

  8.

Please tell us any comments you'd like to pass along to our management team:
 


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