Support Memberships
a la mode Appraisal Support Memberships
  • Support from trained experts in our OKC headquarters
  • Unlimited Internet location maps
  • All new and updated forms as soon as they're released
  • Free WinTOTAL and TOTAL updates all year
 
a la mode Appraisal Support Memberships

You've got the right tools.  Now make the most of them with a support membership.  A support membership gives you:

  • Unlimited Internet street and aerial maps by Microsoft Bing™
  • Unlimited flood and census data
  • Software maintenance updates
  • New forms
  • Updated forms
  • DataCourier compliant XML delivery
  • 90 days of XSellerate automated marketing system
  • Vault Express to automatically upload your last 20 reports to our servers, great if you're out of the office or experience a computer crash
  • Certified e-mail with SureReceipts to avoid annoying attachment issues and for confirmation when your e-mails are received and opened
  • Live phone support, as well as e-mail support, with industry-trained, responsive technicians based in Oklahoma

You can rest assured your business is backed by the most experienced support team in the industry.  We're well-trained, responsive, available, and always mindful that our success depends on your success.

“I appreciate all the training and support that a la mode provides.  I have been in business over 25 years and I can't think of another company that provides the quality products, service, support and professionalism that you provide.”
— Greg Griffin, Griffin Realty Appraisal & Auction, Hot Springs National Park, AR

A Platinum Partnership is our premium support.  You get 24 x 7 x 365 live, priority help from an expert.  So if you're up in the middle of the night trying to get a report out the door, we're just a toll-free phone call away.  It's the ultimate peace of mind.

Our Gold Membership gets live help from 6 AM to 9 PM CST, Monday through Friday.

Our Silver Membership gets live help from 8 AM to 5 PM CST, Monday through Friday.