Thank you for participating!

This survey should only take about four minutes to complete. The results will be used to describe the adoption rate of electronic appraisal ordering and receiving among mortgage lenders.

Instructions: We're looking for a general estimate, not a precise measurement. When we ask for percentages, we're only after a "ballpark" figure. Lastly, if you weren't appraising in 1999, just answer the questions about 2004.

Thank you for your help!
 

Appraisers: Electronic capability
 

Yes

No

1.

Were you equipped to accept electronic (e-mail, Internet or other online method) appraisal orders in 1999?

2.

Do you accept electronic orders now?

3.

Were you equipped to respond to electronic (e-mail, Internet or other online method) appraisal assignment follow-ups or status checks in 1999?

4.

Do you respond to electronic follow-ups or status checks now?

5.

Were you equipped to deliver appraisal reports in .PDF or other electronic format via e-mail, Internet or other online method in 1999?

6.

Do you deliver appraisal reports electronically now?

Your clients

7.

What percentage of your orders were sent to you electronically (via e-mail, or via Internet or other online methods) in 1999? Leave out the % sign.

 %

8.

What percentage of your orders are sent electronically now?

 %

9.

What percentage of your clients' follow-ups/status checks on an order were sent to you electronically (via e-mail, or via Internet or other online methods) in 1999? Leave out the % sign.

 %

10.

What percentage of your clients' follow-ups are sent electronically now?

 %

11.

What percentage of your appraisal reports were delivered to clients electronically (via e-mail, or via Internet or other online methods) in 1999? Leave out the % sign.

 %

12.

What percentage of your reports are delivered electronically now?

 %

One last question

13.

Do you prefer to receive the a la mode e-Newsletter in your e-mailbox in its entirety in HTML format (with graphics etc.), or as a list of headlines and links to the stories online?

Whole thing in HTML format

List of links

Don't know/no opinion