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WinTOTAL Help Resources

These resources have been compiled to help answer any questions that might arise while using WinTOTAL. In them, you'll find a wealth of information ranging from installation instructions to custom how-to videos explaining specific features. As with all of our products, these items are updated on a regular basis. If you have a suggestion for a new document, video or other help resource, please send an e-mail to docs@alamode.com

Webinars
Take these 90 minute online training courses from the comfort of your home or office! If you own our Elite Package or if you're a Platinum Partner, registration is free! All other attendees pay only $29 per course, but everyone must register because space is limited.  Register  |  Learn more

WinTOTAL Tutorial
A step-by-step, task-oriented guide to getting started with Aurora. View guide

Video Library
If you prefer to learn by seeing, then check out our complete library of online video tutorials. Watch Videos

WinTOTAL Help
A fully searchable file containing everything you need to know to run WinTOTAL. View Online

Printable User's Manual
All the contents of the WinTOTAL Help system, in easy to print PDF files. Choose a chapter below:

Configuration Workfile PowerView
Appraisal Desktop Tools
Order PowerView Printing
Forms PowerView Report Delivery
Comps PowerView Billing and Business Management
Images PowerView WinTOTAL Hot Keys
Sketch PowerView  
Maps PowerView  

Tips n Tricks
Check out our latest Tips n Tricks, great for beginners or long time users. View Tips n Tricks

WinTOTAL Networking Guide
Installing WinTOTAL on a network? This guide provides all the tools you need. View Guide

Tech Doc Library
Our searchable library contains a wealth of information on isolated issues. These are the same documents our technicians search to answer your questions when you call for support. Visit Tech Library

FAQ
Answers to the most frequent questions about WinTOTAL. View FAQ

Need more help? - Don't forget about live support technicians.
 
Elite and Platinum Customers:   Silver Customers:   Gold Customers:
Hours 24 hours a day   Hours 8am to 5pm CST   Hours 6am to 9pm CST
Days 7 days a week   Days Monday - Friday   Days Monday - Friday
Phone 1-800-211-4514   Phone 1-800-211-4511   Phone 1-800-211-4513
Fax 1-800-211-4512   Fax 1-800-211-4512   Fax 1-800-211-4512
 




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