Silver Members

Much more than a standard "maintenance" contract provided by other software vendors, Silver members have toll-free access to the largest tech support department, with the most comprehensive services in the industry.

Quick Reference

For questions or help,
e-mail: support@alamode.com

Hours
Days
Phone
Fax

8am to 5pm CST
Monday - Friday
1-800-211-4511
1-800-211-4512

Support Requests

Another great way to contact technical support is to send a Support Request, a feature built right in to WinTOTAL. To learn more about Support Requests, click here.

Answers Online

Proactive support bulletins keep you informed. You won't have to call us to get information. Whether it's news regarding recent updates, industry events or just system tips, you are automatically sent a Support Bulletin by fax and e-mail.